Experimenting with social media!

A networking group that we attend recently ran a survey regarding social media usage. I would appreciate your help with a little experiment. In light of a comment about actively sharing and…

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Data or a pile of numbers?

Call us today 01706 304450 or e-mail Making sure you have data and not a mess of information What is data? Well in this context we mean customer or prospects…

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Restaurant customer feedback

Want to find a happy customer? Call 01706 304450 or read on and then call! How do you measure your customer feedback? Do you use TripAdvisor? Monitor your social media feeds…

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Virtual Assistant/call answering

Are you a small business owner? Do you worry about what happens to customers who call you when you are on the phone? What happens when you are busy and have…

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Customer Service: Bothered?

Bothered? No? You're right don't worry about the additional expense of following up your customers and asking them what they think. You will save money by not having to send…

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Receptionists are the new super computers

Regardless of the type of business you run, there is one thing that you will have whether you like it or not.................. A receptionist or someone who answers the phone for…

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Promoting your company

In today's digital world, getting your company listed in directories is straight forward, there are numerous local and industry specific listings. If you compliment your entries and cross link them you can…

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Customers are King Simples!

Q: How do you protect your business during a recession?  Simple QR code allows your customers to engage with your customer survey and increases your customer data A: Hard work and…

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